Payment
- PAYMENT: With KLARNA you have the possibility to buy the ordered goods by invoice. You will receive the goods before payment and will receive an invoice from the external service provider and transfer the invoice amount directly to KLARNA.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited account.
- PAYMENT: As a PayPal customer you can pay quickly and easily. Your advantage is that the payment is usually authorised immediately and we can therefore arrange the dispatch of the goods as quickly as possible.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to your PayPal account.
- PAYMENT: Pay comfortably and securely by credit card. Your credit card will only be charged once the order has been shipped.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited credit card.
- PAYMENT: Google Pay is a mobile payment system for Android devices. Pay quickly and easily directly from your mobile device.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited account.
- PAYMENT: Apple Pay is a payment system from the US company Apple for its own mobile devices. Pay quickly and easily directly via your mobile device.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited account.
- PAYMENT: Amazon Pay allows you to pay in our shop with the information already stored in your Amazon account.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited account.
- PAYMENT: After entering your card details, you will be redirected to your own online banking environment to authorise the payment.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to the debited account.
- PAYMENT: When you select the ideal payment method, you will be directed to your own online banking environment where you will log into your bank account and be asked to authorise the payment. Once this is done, the bank will immediately confirm the payment and you will be redirected back to the webshop.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to your bank account.
- PAYMENT: The eps online transfer is based on the online banking of the buyer's bank and allows for easy and secure processing of e-payments via the internet.
- REFUND: As soon as we receive a returned item, the corresponding value of the goods will be credited to your bank account.
Shipping
| Country | Delivery Costs | Carrier | Delivery Time |
| Germany | 2,99 € |
 |
1 - 3 working days |
|
Austria |
5,99 € | DHL international | 3 - 6 working days |
Return
You can return unworn articles to us within 14 days. Please ensure that all returned articles are in their original condition and are sent back to us in the original packaging, including the label.
Instructions for your return
Visit Fynch-Hatton Returns (returnsportal.online) and register your return conveniently online.
Enter your 4-digit order number and your email address in the Returns Portal. Select the articles of your order which you would like to return and register your returns from abroad in our returns portal. We will not provide you with a return label for the return. Please note that the direct costs of returning goods from abroad are to be borne by you. To avoid damage to the items, please pack them well. It is best to use the original packaging.
Sent to: FYNCH-HATTON Retail GmbH, Team E-Com // Returns, Krefelder Str. 79, 41063 Mönchengladbach
As soon as we have received your return, you will receive an e-mail confirming receipt of the return. After checking the return, the corresponding amount will be refunded. The processing and refund can take up to 7 days.
In case of a product exchange, please ordert he new items online.
In case of clarification, our support team will contact you.
Important: The delivered items are only for the purpose of trying them on, as is usual in bricks-and-mortar retail, for example. If the returned goods are in a poor or used condition, we reserve the right to claim compensation from you. The Fynch-Hatton Online Shop currently only accepts returns of goods that you have also purchased in the Fynch-Hatton Online Shop. Please always return goods purchased in a Fynch-Hatton store directly to that store.
