Discount codes Tickets must be entered and confirmed manually by you. The box for placing a discount code can be found at the bottom left of the shopping cart section and above the " before ordering. Order obligatory"- Button! Once the discount code has been entered and confirmed, the amount will be deducted directly from the total amount and shown in the article overview as a position. Discount codes/vouchers cannot be combined.

No, there is no minimum order value for our online shop. However, we will send your order from a value of 60-shipment free of charge, until then three,90-shipment costs will apply.

You can always remove articles from your shopping cart. In addition, please check your order details in the summary before completing the order with a payment obligation.

Once your order has been received by us and you have received the order confirmation by e-mail, a change is no longer possible. If you wish to cancel your order, please contact us immediately after the order has been completed and we will see if we can still cancel the processing. If we cannot cancel the processing and dispatch of your order, you can return the ordered items free of charge upon receipt. Upon receipt of the return, you will receive an invoice correction and a refund depending on the type of payment.

Before completing your order, you have the opportunity to check all the details in the summary. We would also point out that at this point please check all the information again.

Sold-out items can be available again in our online shop over time. Just check regularly for your desired article in the online shop.

Unfortunately, in rare exceptional cases, a technical error may occur during the ordering process and you may order an item that is no longer available. If such a case occurs, we will contact you by e-mail and of course adjust your invoice accordingly.


Please enterhereEnter your email address and confirm the entry with "Request New Password". Within a few minutes you will receive an email with a link to create a new password for your customer account.

No, you can also order as a guest without registration at the Fynch-Hatton online shop.

The creation of aCustomerFacilitates future orders in the online shop. Your personal data such as its delivery address and order history are stored. In addition, you have the possibility to save your products in a wish list.


We offer you different payment options. Under the following link you will find more information about our payment optionshttps://www.fynch-hatton.de/Zahlung.

You can pay your bill conveniently 30 days after receipt of the goods. If you want to return some items, we will send you the amount according to the retry good. All other information can be found in the following pagehttps://www.fynch-hatton.de/Zahlung.

Under the following link we have summarized all important information about our payment options for youhttps://www.fynch-hatton.de/Zahlung. For further questions please contact us via our contact form.


The delivery usually takes 2-4 working days. The following link will give you more information about our shippinghttps://www.fynch-hatton.de/Versand.

Shipping to a packing station is possible. However, it is important that you note the following points: Specify your postal number in the additional address field, the information "Packstation" as a road and your packing station number as house number.

After receiving your order you will receive an order confirmation. As soon as your order is sent, you will receive a shipping confirmation by e-mail. This contains a shipment tracking number of DHL. With this tracking number you can follow your delivery via the following linkhttps://www.dhl.de/de/privatkunden.html.

Return & Refund

After we have received and tested your return, you will receive an invoice correction from us. Subsequently, we will refund the open amount about the method of payment by you. Under this link you will find information about the refund:https://www.fynch-hatton.de/Zahlung.

We accept only returns from articles that you purchased in the Fynch-Hatton Onlineshop. Returns of articles not acquired in the Fynch-Hatton Onlineshop, please address the appropriate business.

If you want to return items, please visit fynch-hatton.de/pages/retoure or use the QR code on the return document. Enter your 4-digit order number and your e-mail address in the returns portal. Select the articles of your order which you would like to return and register your returns. We will not provide you with a return label for the return. Please, note that the direct costs of returning goods from outside Germany need to be covered by you. To avoid damage to the items, please pack them well. Send the return to the following address: FYNCH-HATTON Retail GmbH, Team E-Com/Returns, Krefelder Str. 79, 41063 Mönchengladbach, Germany.

You can return your ordered items within 14 days. More detailed information about returns from return can be found at the following link:https://www.fynch-hatton.de/Retoure.

An exchange is not possible. We ask you to return the articles and re-order in the desired color or size.

We try to edit your return as soon as possible. After receiving and editing your return, you will receive a billing correction and we will refund the value of the goods according to the payment method selected when ordering.


Via the following link:https://www.fynch-hatton.de/NewsletterCan you at any time for the newsletter and unsubscribe.